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Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders
Paperback
Publisher Price: $14.99
ISBN13: 9781941870075
Publisher: Indie Books Intl
Published: Dec 1 2014
Pages: 128
Weight: 0.44
Height: 0.30 Width: 6.00 Depth: 9.00
Language: English
Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence. The first four chapters are practical primers on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with real-life case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.
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