Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility

Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility

Law, Michael

Paperback

Management

ISBN10: 195760025X
ISBN13: 9781957600253
Publisher: Lightning Source Inc
Published: May 22 2023
Pages: 264
Weight: 0.79
Height: 0.55 Width: 6.00 Depth: 9.00
Language: English
Drawing upon a wealth of real-life case studies, this is the captivating story of Julie, a new General Manager at New Zealand Financial Services (NZFS), a company plagued by the all-too-familiar issues that afflict large organisations.

As she measures the company's current state, identifies pain points, and enhances customer value, this compelling tale offers a gripping narrative and the academic foundation that explains why these pain points arise and how they can be resolved. With each iteration, Julie brings her department closer to success, proving that change is indeed possible.

Will Julie's pursuit of change usher in a new era for NZFS?

This story is crafted for leaders who see the future, understand that the customer is changing faster than their organisation, and can empathise with how this will impact the employees around them. Blending fiction with firsthand encounters, this unique combination of storytelling and practical insight will keep you hooked from the first page to the last.

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