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Usability und User Experience beim Streaming-Dienst Netflix
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ISBN10: 334661140X
ISBN13: 9783346611406
Publisher: Grin Verlag
Published: Apr 22 2022
Pages: 24
Weight: 0.10
Height: 0.06 Width: 5.83 Depth: 8.27
Language: German
ISBN13: 9783346611406
Publisher: Grin Verlag
Published: Apr 22 2022
Pages: 24
Weight: 0.10
Height: 0.06 Width: 5.83 Depth: 8.27
Language: German
Studienarbeit aus dem Jahr 2022 im Fachbereich Psychologie - Medienpsychologie, Note: 1,0, Fachhochschule Westküste Heide, Sprache: Deutsch, Abstract: Die Usability oder Gebrauchstauglichkeit von Systemen, Produkten oder Dienstleistungen wird in einem bestimmten Nutzungskontext eines Nutzenden betrachtet und dient der effektiven, effizienten und zufriedenstellenden Zielerreichung. Um die Usability eines Systems zu ermitteln, werden die sieben Leitlinien der Benutzerfreundlichkeit der DIN-Norm EN ISO 9241 herangezogen. Die Gebrauchstauglichkeit eines Systems gilt als Qualifizierungsmerkmal für Gestaltungsprozesse in Zusammenhang mit entsprechenden Kompetenzen. Der Streaming-Dienst Netflix ist ein System mit hochwertigen Medieninhalten und vereint Technologie mit Unterhaltung. Die Analyse der Usability von Netflix ist aufgrund der hohen Nutzerzahl von über 65 Millionen Menschen weltweit, besonders relevant. Au erdem besteht eine hohe Relevanz durch die anhaltende Corona-Pandemie und deren Beschränkungen, weshalb sich Personen deutlich öfter zu Hause aufhalten. Bei einer Befragung ist hervorgegangen, dass über die Hälfte der Befragten im ersten Corona-Jahr 2020 mehr Zeit auf Streaming-Plattformen wie Netflix verbracht haben. Die Zeit von Restaurantbesuchen oder Freizeitaktivitäten wurde stattdessen für das Schauen von Serien und Filmen zu Hause genutzt. Aufgrund der Gro zahl der Nutzenden und der Relevanz, beschäftigt sich die vorliegende Hausarbeit mit dem folgenden Thema: Usability und User Experience beim Streaming-Dienst Netflix.
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