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Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most

Paperback

General Psychology

Publisher Price: $18.00

ISBN10: 0143118447
ISBN13: 9780143118442
Publisher: Penguin Books
Published: Nov 2 2010
Pages: 352
Weight: 0.55
Height: 0.70 Width: 5.00 Depth: 7.60
Language: English
The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

- Decipher the underlying structure of every difficult conversation

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Stone, Douglas

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General Psychology