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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The KISS Theory: Handling A Difficult Customer: Keep It Strategically Simple "A simple approach to personal and professional development."

The KISS Theory: Handling A Difficult Customer: Keep It Strategically Simple "A simple approach to personal and professional development."

Paperback

Business GeneralManagementSelf-Help

ISBN10: 1522723293
ISBN13: 9781522723295
Publisher: Createspace Independent Publishing Platform
Published: Mar 5 2017
Pages: 106
Weight: 0.29
Height: 0.22 Width: 5.51 Depth: 8.50
Language: English
At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life. By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this book is the first step in a process towards forever changing how you interact with others.

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Business General