Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The KISS Theory: Civility In The Workplace: Keep It Strategically Simple "A simple approach to personal and professional development."

The KISS Theory: Civility In The Workplace: Keep It Strategically Simple "A simple approach to personal and professional development."

Finn, Jayne

Paperback

Business GeneralManagementSelf-Help

ISBN10: 1519750579
ISBN13: 9781519750570
Publisher: Createspace
Published: Dec 28 2016
Pages: 172
Weight: 0.45
Height: 0.37 Width: 5.51 Depth: 8.50
Language: English
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it's losing out on basic social values that directly impact the bottom line. Bosses freely intrude on subordinates' personal space, gossiping co-workers are norm, and quality customer care has been forgotten. The result: an environment not conducive to getting work done, dissatisfied clients aiming for the competition, and in some cases, blatant tolerance for abuse and harassment. To address the growing problem of incivility in the work setting, this book introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed.

43 different editions

Also available

Also in

Business General

View All