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Étude des communications: approche par la modélisation des relations
Paperback
ISBN13: 9782200267988
Publisher: Armand Colin
Published: Sep 8 2004
Pages: 194
Weight: 0.61
Height: 0.41 Width: 6.02 Depth: 9.25
Language: French
2e édition
L'analyse systémique des communications, source d'une véritable révolution dans les façons de concevoir et d'analyser la communication au sein des organisations et des groupes, a été introduite en France dans les années 1975, mais n'a pas connu tous les développements et applications qu'elle méritait du fait: 1) de l'absence de règles claires concernant la modélisation systémique; 2) de l'absence de précision sur les niveaux de formalisation des systèmes de communications obtenus à partir de l'observation.
Le présent ouvrage, après le nécessaire rappel des apports essentiels de l'école de Palo Alto, entend redresser la barre en proposant une méthode précise menant à la modélisation, à l'analyse et à la prise de décision pour des interventions de changements.
Cette méthode, qui permet ensuite l'analyse systémique proprement dite, est précisée à l'aide de plusieurs exemples d'interventions en entreprise. Les processus de la construction, à travers les communications des acteurs, de réalités secondaires , sont décortiqués et permettent de déboucher sur des règles d'intervention fondées sur les fameuses techniques du cadrage-recadrage . Le fonctionnement de ces techniques est explicité et mis en oeuvre sur des exemples concrets.
Alex Mucchielli, professeur à l'Université Paul Valéry-Montpellier III, fondateur du Département des Sciences de l'Information et de la Communication, responsable du Centre d'Étude et de Recherche en Information et en Communication (CERIC), s'est imposé comme l'un des continuateurs et développeurs, au niveau européen, de l'oeuvre de l'école de Palo Alto.
L'analyse systémique des communications vue par Watzlawick, Helmick-Beavin et Jackson. Les apports des fondateurs. L'interaction problematique-cadrage en systémique des communications. Une méthode pour l'analyse systémique des communications. De l'observation a l'interprétation systémique. Les recadrages palo-altiens. L'analyse systémique et l'intervention en entreprise.
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