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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Service Quality Assessment of Public Transport in Monrovia

Service Quality Assessment of Public Transport in Monrovia

Paperback

Technology & Engineering

ISBN10: 6209561047
ISBN13: 9786209561047
Publisher: LAP Lambert Academic Publishing
Published: Feb 6 2026
Pages: 88
Weight: 0.28
Height: 0.21 Width: 6.00 Depth: 9.00
Language: English
This book analyzes Monrovia's public bus system with a focus on customer satisfaction and service quality. Using survey data and quantitative analysis, it identifies key factors such as affordability, accessibility, safety, comfort, and reliability that influence passenger satisfaction and loyalty. The book offers practical recommendations to improve service performance and support sustainable urban mobility in Monrovia and similar cities.

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Technology & Engineering