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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Research and Theory on Workplace Aggression

Research and Theory on Workplace Aggression

Bowling, Nathan A.
Hershcovis, M. Sandy

Hardcover

Series: Current Perspectives in Social and Behavioral Sciences

Business GeneralCriminologyGeneral Psychology

ISBN10: 1107097827
ISBN13: 9781107097827
Publisher: Cambridge
Published: Feb 17 2017
Pages: 410
Weight: 1.49
Height: 1.11 Width: 6.15 Depth: 9.42
Language: English
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

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