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Philippines call centre outsourcing

Philippines call centre outsourcing

Paperback

Business General

ISBN10: 1489544763
ISBN13: 9781489544766
Publisher: Createspace
Published: May 25 2013
Pages: 112
Weight: 0.35
Height: 0.23 Width: 5.98 Depth: 9.02
Language: English
This book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them.

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Business General