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NÃvel de stress ocupacional: causas, efeitos e estratégias de enfrentamento
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ISBN10: 6209345255
ISBN13: 9786209345258
Publisher: Edicoes Nosso Conhecimento
Published: Nov 30 2025
Pages: 100
Weight: 0.32
Height: 0.24 Width: 6.00 Depth: 9.00
Language: Portuguese
ISBN13: 9786209345258
Publisher: Edicoes Nosso Conhecimento
Published: Nov 30 2025
Pages: 100
Weight: 0.32
Height: 0.24 Width: 6.00 Depth: 9.00
Language: Portuguese
O stress é um grande desafio global de saúde que afeta o bem-estar dos prestadores de serviços, especialmente aqueles que trabalham nos setores de serviços humanos, como os agentes da polÃcia. O estudo investigou o nÃvel de stress ocupacional, as causas, os efeitos e as estratégias de enfrentamento entre os agentes da polÃcia no condado de Kisumu. O estudo adotou o desenho de pesquisa causal comparativa ex post facto, com uma população-alvo de 451 agentes da polÃcia e 12 oficiais comandantes de esquadras nas quatro divisões policiais do condado de Kisumu. Foi utilizada uma técnica de amostragem aleatória estratificada para selecionar 105 agentes da polÃcia e 4 oficiais comandantes de esquadras (OCS). Os dados foram recolhidos utilizando um questionário para agentes da polÃcia e um calendário de entrevistas para oficiais comandantes de esquadras. Os instrumentos foram validados por especialistas, enquanto a fiabilidade foi estimada através da utilização do Cronbach Alpha. Os resultados indicaram que os agentes da polÃcia do condado de Kisumu estavam a sofrer de stress ocupacional, sendo o seu ambiente de trabalho, a sobrecarga de trabalho e o horário de trabalho as causas do stress ocupacional. O estudo recomendou que a comissão dos serviços policiais desenvolvesse uma polÃtica de gestão do stress para orientar a integração, as operações e o aconselhamento dos agentes da polÃcia.
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