Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Needle in the Haystack: Finding and Acting on the Most Useful Comments

Needle in the Haystack: Finding and Acting on the Most Useful Comments

Hendrickson, Victoria

Paperback

General Psychology

ISBN10: 620845431X
ISBN13: 9786208454319
Publisher: LAP Lambert Academic Publishing
Published: Aug 6 2025
Pages: 88
Weight: 0.28
Height: 0.21 Width: 6.00 Depth: 9.00
Language: English
Survey comments provide unique value to organizations, yet present a burden in terms of analysis to make the feedback meaningful. Needle in the Haystack introduces a new approach to survey comments: usefulness. This book presents findings from a multi-year research program that defined, profiled, and eventually predicted survey comments most likely to drive organizational change. In addition to research findings. The book offers practical advice on designing qualitative surveys, analysis of text data, and reporting of comments. This book provides equal parts approachable narrative story and robust research findings. Findings apply to all kinds of survey users, from leaders looking for ways to frame the data in a usable way to researchers looking to build a better survey.

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