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Making Quality Happen

Making Quality Happen

Hardcover

Business General

ISBN10: 0412553104
ISBN13: 9780412553103
Publisher: Springer Nature
Published: Jul 31 1993
Pages: 192
Weight: 0.88
Height: 0.64 Width: 6.39 Depth: 9.46
Language: English
Quality is the major topic in international industry today and its importance should increase in the 1990s. This book presents a step-by-step approach for implementing a quality improvement process in any type of organization. Making Quality Happen utilizes quality as the strategic weapon that should help an organization achieve its overall objective by improving the organization's customer impact, reducing its cost structure, increasing its competative market share and maximizing its employee productivity. The quality improvement process detailed by NcNealy should make quality and integral part of any organization, and not an added or extraneous feature.

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Business General