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612-822-4611
Designing and Tracking Knowledge Management Metrics

Designing and Tracking Knowledge Management Metrics

Paperback

Series: Working Methods for Knowledge Management

Business GeneralManagement

ISBN10: 1789737265
ISBN13: 9781789737264
Publisher: Emerald Pub Ltd
Published: Nov 15 2019
Pages: 272
Weight: 0.55
Height: 0.70 Width: 4.90 Depth: 7.70
Language: English
Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.
Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.

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Business General