Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Your Customer Service Selfie: How to Manage Excellent Customer Service

Your Customer Service Selfie: How to Manage Excellent Customer Service

Kendrich, Diara

Paperback

Business General

ISBN10: 1795368004
ISBN13: 9781795368001
Publisher: Independently Published
Published: Jan 29 2019
Pages: 80
Weight: 0.23
Height: 0.17 Width: 5.50 Depth: 8.50
Language: English
Customer service is a learned skill and for many, it may come naturally. In this book, Diara Kendrich focuses on both internal and external factors necessary to help individuals provide and maintain excellent customer service. You will have the information needed to understand and self-assess your thoughts, behaviors and actions from a customer service perspective. Get ready to take note of some key concepts that will move you to that next level from good to exceptional service while working with your customers!My vision is to help individuals understand the impact customer service has in our everyday lives and how we can make a positive difference in the industry. The success and failure of many businesses and organizations have stemmed from their ability or inability to consistently create and maintain happy customers. I am confident we all have what it takes or can learn what is needed to give our best and do our best, because customer service is a big deal! Diara Kendrich, M.S.

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