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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
X-Cellent Guest Service: What Every Hotel Should Know About Serving Generation X

X-Cellent Guest Service: What Every Hotel Should Know About Serving Generation X

Paperback

Business General

ISBN10: 1434815064
ISBN13: 9781434815064
Publisher: Createspace
Published: Nov 14 2007
Pages: 170
Weight: 0.40
Height: 0.36 Width: 5.24 Depth: 7.99
Language: English
Ready or not, Generation X is fast becoming the dominant customer base for the hotel industry. Do you know the Gen X personality? Are you prepared for the Gen X quirks? This book covers the traits and travel preferences of Generation X. Learn what they look for when selecting a hotel, learn how to treat them, and learn what will bring them back to your hotel again and again.

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Business General