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Working Through Conflict: Strategies for Relationships, Groups, and Organizations

Working Through Conflict: Strategies for Relationships, Groups, and Organizations

Hardcover

Business GeneralGeneral ReferenceGeneral Parenting

ISBN10: 1032464100
ISBN13: 9781032464107
Publisher: Routledge
Published: Oct 1 2024
Pages: 360
Weight: 1.92
Height: 0.88 Width: 7.00 Depth: 10.00
Language: English

Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.

This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.

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Folger, Joseph P.

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Business General