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Why Technicians Are Leaving and How to Keep Them
Paperback
Publisher: Independently Published
Published: Feb 22 2026
Pages: 50
Weight: 0.18
Height: 0.10 Width: 6.00 Depth: 9.00
Language: English
A current GM technician with 25+ years in the industry and 7 years managing service departments I explain why the industry is losing techs-and how to fix it without scrapping flat rate or overpaying.
I did not write this because I realized how much money dealerships are losing from technician turnover (though that's a real problem).
I wrote it because I've seen way too many young, promising guys-and even great, experienced techs-leave the industry entirely. It saddens me every time.
I love this trade. I want to see dealerships succeed, bays stay full, and techs build long careers here.
This is the practical manager training and coaching I truly believe high-turnover shops need to turn things around.
Empty bays bleed thousands a month. Turnover costs $50k-$90k per tech. Techs aren't leaving for pay alone-they're leaving because the desk doesn't get the bay reality. It looks into the Flat rate mind set, the gap between service managers and technicians.
From my own experience and research I explain the problems technicians face and why they end up leaving the industry,
- How flat-rate techs really think (counting tenths of an hour, plotting 10+ hours, protecting flow)
- Why interruptions and poor management cause frustrated techs and bad efficiency.
- Simple ways to earn real respect: be a doer, defend your team, learn basics, protect every minute
- Realistic onboarding for new hires
Straight to the point. If you're a service manager, fixed-ops director, or owner tired of hiring and losing techs, this is the book that finally explains why they leave and shows how to keep them.
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