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The Welfare Marketplace: Privatization and Welfare Reform
Paperback
Series: Center for Public Service Report
Business GeneralSocial Movements
ISBN13: 9780815777052
Publisher: Brookings Institution Press
Published: Jun 16 2003
Pages: 159
Weight: 0.55
Height: 0.49 Width: 6.12 Depth: 9.10
Language: English
This provocative report examines the trend toward competitive contracting of government functions. By focusing on four jurisdictions that hired private firms to handle welfare-to-work services, The Welfare Marketplace reveals the ways in which increased contracting with the private and nonprofit sectors is changing the role and capacity of government, threatening accountability and responsiveness to groups with special needs. Encouraging improved performance through market mechanisms creates particular challenges for the nonprofits who must balance their missions with the bottom line.
Sanger's conclusions paint a complex picture of how competitive contracting arrangements have changed the ways vendors and government agencies serve their clients. While performance and innovation have improved in some cases, all the players are finding that adequate accountability and contract monitoring are more difficult and expensive than anticipated. Both for profits and nonprofits are quickly draining talent and capacity as they compete for experienced executives from government and from each other.
Sanger argues that competitive contracting is here to stay, but it will require more--not less--government management and oversight. She urges scholars and practitioners to develop a more nuanced and sophisticated set of expectations about the costs and benefits of increased market arrangements for service delivery, especially when serving vulnerable populations.
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