• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Towing Training Manual: Dispatch

Towing Training Manual: Dispatch

Paperback

Business General

ISBN10: 0979441641
ISBN13: 9780979441646
Publisher: Palm Tree Pub Inc
Published: Nov 5 2007
Pages: 116
Weight: 0.32
Height: 0.24 Width: 5.50 Depth: 8.50
Language: English
Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.

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Business General