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Total Quality Management (TQM): Principles, Methods, and Applications

Total Quality Management (TQM): Principles, Methods, and Applications

Paperback

Series: Mathematical Engineering, Manufacturing, and Management Scie

Business General

ISBN10: 036751284X
ISBN13: 9780367512842
Publisher: CRC Press
Published: Oct 4 2024
Pages: 198
Weight: 0.70
Height: 0.47 Width: 6.14 Depth: 9.21
Language: English

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation.

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Luthra, Sunil

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Business General