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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Telco Churn Management Handbook

The Telco Churn Management Handbook

Paperback

Technology & Engineering

ISBN10: 1411652037
ISBN13: 9781411652033
Publisher: Lulu Pr
Published: Jan 16 2006
Pages: 392
Weight: 1.26
Height: 0.87 Width: 6.00 Depth: 9.00
Language: English
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.

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Technology & Engineering