Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Art of Resolving Differences

The Art of Resolving Differences

McArdle, Geri

Paperback

Business General

ISBN13: 9798685381873
Publisher: Independently Published
Published: Sep 11 2020
Pages: 82
Weight: 0.35
Height: 0.17 Width: 7.52 Depth: 9.25
Language: English
Conflict is part of life. Some conflicts are minor and other more difficult situations that can make us feel uncomfortable, even scared or helpless. This book gives you the tools to manage any such situation major or minor. It draws upon more than 30 years of consulting, research, seminars, and teaching within a variety of organizations.The book begins by defining the term difference and explaining how a person's perception of reality can affect not only their behavior but also their attitude towards other people and situations. Next, one's personal power base and the connection between one's power base and mature behavior. The book includes a self-assessment survey to help people understand the decisions they make in a problem situation along with valuable tools and techniques to help manage situations resulting from differences. The concluding chapters discuss tangible differences versus ideological differences and how to recognize and manage both.

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