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Trust and Confidence in Government and Public Services
Paperback
Series: Routledge Critical Studies in Public Management
ISBN13: 9781138340886
Publisher: Routledge
Published: Aug 7 2018
Pages: 292
Weight: 0.87
Height: 0.62 Width: 6.00 Depth: 9.00
Language: English
What is trust? Can trust be boosted through regulation? What role does leadership play in rebuilding trust? How does trust and confidence affect public services? The chapters in this collection explore these questions across several countries and different sectors of public service provision: health, education, social services, the police, and the third sector. The contributions offer empirical evidence about how the issues of trust and confidence differ across countries and sectors, and develop ideas about how trust and confidence in government and public services may adjust in the information age.
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