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Tourism and Hospitality for Sustainable Development: Volume Two: Emerging Trends and Global Issues

Tourism and Hospitality for Sustainable Development: Volume Two: Emerging Trends and Global Issues

Hardcover

Business GeneralManagementGeography

ISBN10: 3031630726
ISBN13: 9783031630729
Publisher: Springer
Published: Aug 28 2024
Pages: 250
Weight: 1.21
Height: 0.63 Width: 6.14 Depth: 9.21
Language: English

The tourism and hospitality industry is fast undergoing disruptive transformation as a result of the advances in information and communications technology. The aim of this book is to highlight how digital transformation trends as well as the issues that have emerged with the adoption and integration of digital tools in the tourism and hospitality industry. With the advent digital technologies following the Fourth Industrial Revolution (4IR), there has been rapid change in the way customers and businesses interact in terms of the timeliness and relevance for communication. Although the positive effects of digital transformation have received sustained scholarly interest, its negative effects have attracted limited academic focus.

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Ndhlovu, Emmanuel

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Business General