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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Paperback

Business General

ISBN10: 1544512074
ISBN13: 9781544512075
Publisher: Lioncrest Publishing
Published: Nov 16 2018
Pages: 156
Weight: 0.45
Height: 0.36 Width: 5.50 Depth: 8.50
Language: English
By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Ryan Minton, president of Thanks for Coming in Today(R), shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron's experience memorable. With this book, you'll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased-and so will you.

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Business General