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Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
Paperback
ISBN13: 9780071630252
Publisher: McGraw-Hill Companies
Published: Nov 1 2009
Pages: 224
Weight: 0.56
Height: 0.56 Width: 6.56 Depth: 8.26
Language: English
The essential guide for managers andprofessionals dealing with difficultworkplace conversations
Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.Also in
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