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Service Supply Chain Systems: A Systems Engineering Approach

Service Supply Chain Systems: A Systems Engineering Approach

Paperback

Series: Communications in Cybernetics, Systems Science and Engineeri

Business GeneralTechnology & Engineering

ISBN10: 1138612200
ISBN13: 9781138612204
Publisher: CRC Press
Published: Aug 23 2018
Pages: 172
Weight: 0.65
Height: 0.37 Width: 6.85 Depth: 9.69
Language: English

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real product may take the form of a service which implies that many traditionally crucial decisions in supply chain management such as product shipping problems are no longer important. Here, a service supply chain is defined as a supply network that transfers resources into services or servitised products, with or without physical products, to satisfy customer needs. As a result, managing a service supply chain system requires innovative strategies with new models. Currently, there is an absence of a comprehensive reference source that provides the state-of-the-art findings on this important topic. It will thus be significant to develop a well-balanced edited volume that includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems.

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