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Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Hardcover

Business GeneralManagement

ISBN10: 1466600772
ISBN13: 9781466600775
Publisher: Igi Global Scientific Publishing
Published: Jan 31 2012
Pages: 732
Weight: 4.25
Height: 1.70 Width: 8.70 Depth: 11.10
Language: English
The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow. Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce. As this reference includes real world examples of selected cases, it will give readers the tools to utilize the knowledge and techniques needed to succeed in their careers. The perspectives gained from this volume will engage innovations of service and increased value wherever people interact with each other with resources and technology.

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