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Say First Place P
Paperback
Series: Jossey-Bass Management Series
Publisher Price: $25.00
ISBN13: 9780787903442
Publisher: John Wiley & Sons
Published: Apr 10 1997
Pages: 208
Weight: 0.64
Height: 0.63 Width: 6.06 Depth: 9.00
Language: English
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way. You'll discover:
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.
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