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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Supreme Art: 50 Best Practices in Customer Care

Supreme Art: 50 Best Practices in Customer Care

Paperback

Business General

ISBN10: 1482799332
ISBN13: 9781482799330
Publisher: Createspace
Published: Mar 22 2013
Pages: 136
Weight: 0.33
Height: 0.29 Width: 5.25 Depth: 8.00
Language: English
This book helps you understand the difference between customer care and customer service using a unique vision, called Supreme Art. This concept enables you to take care of your customers with the highest sense of dignity and passion, using ongoing training as an essential part of its fundamental nature. Using this perspective, Juan Carlos Jimenez offers 50 specific techniques that will facilitate the implementation of personal and professional excellence, while taking into consideration that to serve a customer well requires a great investment of energy, which translates into emotional wear and tear. Applying and renewing these best practices in customer attention on a daily basis is the most effective method of boosting the mind and keeping it strong. Supreme Art is a practical guide that can be used individually or in teams, to dramatically improve the quality of customer care and service in the short term.

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Business General