Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Superior Customer Experience: The New Business Brand

Superior Customer Experience: The New Business Brand

Amach, Willis

Paperback

Business General

ISBN10: 9966827544
ISBN13: 9789966827548
Publisher: Lightning Source Inc
Published: Apr 14 2021
Pages: 126
Weight: 0.39
Height: 0.27 Width: 5.98 Depth: 9.02
Language: English
In the current business environment characterized by slower business growth, cut-throat competition with products and services increasingly becoming commoditized; and clients who are much more informed and becoming increasingly demanding; and various governments taking on new roles in their economies, besides the move towards a greater focus on risk management occasioned by the emergence of hitherto unknown risks posed by both globalization and technological advancement, the only differentiator of the few great companies from the mediocre majority is the personal experiences that these businesses are able to create in the lives of their customers.

Simply put: the service provider or the business entity that excels at personalizing their customers' experiences without compromising quality is the one that readily wins more consumers in this war of customer acquisition and retention. But just how do you achieve such a feat?

In this book we show you just that and much more. Now you too can win by inculcating a culture of service excellence in your company. You can take the right steps to make sure that your team consistently delivers an awe-inspiring service; and the result will a shot at greatness. There is still a huge opportunity for business growth and the creation of lasting positive legacy in the business world today. Your customers are waiting.

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