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The Soft Skills Portfolio: 1 - Conflict Management

The Soft Skills Portfolio: 1 - Conflict Management

Paperback

Series: The Soft Skills Portfolio

Business General

ISBN13: 9798310668393
Publisher: Independently Published
Published: Mar 8 2025
Pages: 302
Weight: 0.89
Height: 0.63 Width: 6.00 Depth: 9.00
Language: English
Conflict is inevitable in the workplace, but how you handle it determines success or failure. Whether you're navigating high-stakes negotiations, managing a difficult team, or seeking to rebuild trust after a disagreement, this book provides the tools, techniques, and insights you need to turn conflict into opportunity.

Written by an industry expert with over 30 years of global experience in business transformation, leadership, and procurement consultancy, 'The Soft Skills Portfolio: 1 - Conflict Management' is your guide to mastering the art of managing workplace conflict. Drawing on actionable tools, techniques and strategies, this comprehensive book equips you to approach conflict with confidence.

What's Inside?

  • The psychology of conflict
  • Proven conflict resolution frameworks and techniques
  • De-escalation techniques for high-tension situations
  • Post-conflict strategies to rebuild trust and relationships
  • Strategies for handling resistance and power imbalances
  • Ethical and legal considerations in conflict management

Also in

Business General