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The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts

The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts

Hardcover

Technology & EngineeringGeneral Computers

ISBN10: 0199253560
ISBN13: 9780199253562
Publisher: OUP Oxford
Published: Aug 26 2004
Pages: 312
Weight: 1.34
Height: 0.75 Width: 6.14 Depth: 9.21
Language: English
This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation. As ICT's permeate every sphere of society-business, education, leisure, government, etc.-it is important to reflect the character and complexity of the interaction between people and computer, between society and technology. For example, the user may represent a much broader set of actors than 'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways. This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change. A distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.

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