Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Social Return on Investment: Quality Checkers (Skills for People)

Social Return on Investment: Quality Checkers (Skills for People)

Minney, Hugo

Paperback

Business General

ISBN10: 1291533567
ISBN13: 9781291533569
Publisher: Lulu Pr
Published: Aug 26 2013
Pages: 74
Weight: 0.44
Height: 0.15 Width: 8.27 Depth: 11.69
Language: English
Is user experience worth doing? At times when the money is tight, the user experience audits are one of the things that get cut, but this report highlights just how important audits are, to the people being audited, to the staff, and to customers. The study finds that people's behaviour changes, just because they have been listened to; but also staff feel more engaged, organisations innovate more, there are fewer legal disputes. For all commissioners of services for vulnerable adults, this report shows what can be measured and what return on investment you can get. It's accredited by the SROI Network showing that it complies with the Social Return on Investment principles, and with a Return on Investment that pays for the audits and more, you can't afford NOT to give your vulnerable people the best care available.

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