Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Service! Some People Just Don't Get It!: A Simple and Powerful Plan for Creating "Magnetic" Customer Service!

Service! Some People Just Don't Get It!: A Simple and Powerful Plan for Creating "Magnetic" Customer Service!

Woods, Trapper
Woods, Todd

Paperback

Business General

Publisher Price: $10.95

ISBN10: 1600370268
ISBN13: 9781600370267
Publisher: Morgan James Pub
Published: Aug 1 2006
Pages: 100
Weight: 0.37
Height: 0.26 Width: 6.20 Depth: 8.84
Language: English
Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from street smarts rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.

Also in

Business General

View All