Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society

Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society

Kurokawa, Toshiaki

Paperback

Business General

Publisher Price: $21.99

ISBN10: 1606497847
ISBN13: 9781606497845
Publisher: Business Expert Pr
Published: Aug 10 2015
Pages: 88
Weight: 0.33
Height: 0.22 Width: 6.00 Depth: 9.00
Language: English
This book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. The book will cover topics such as mindset and preparation for service design as well as prototyping and testing the service design. Introduction on design thinking is discussed and design thinking toolkits are provided - a useful tool for the reader to implement. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail.

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