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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
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612-822-4611
Running Customer Interviews Effectively

Running Customer Interviews Effectively

Paperback

Business General

ISBN13: 9798311506557
Publisher: Independently Published
Published: Feb 20 2025
Pages: 38
Weight: 0.21
Height: 0.08 Width: 8.00 Depth: 10.00
Language: English
Understanding your customers in today's hyper-competitive business environment is crucial. The difference between success and failure often lies in how well you grasp what truly drives your customers. A 2024 study by the Customer Experience Institute revealed a significant disconnect: 78% of businesses believe they're providing a superior customer experience, but only 22% of customers agree. This disconnect is costing companies billions in lost revenue and missed opportunities. So, how can you bridge this gap and truly understand your customers?

Also from

Sadler, Stuart

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Business General