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The Role of Psychological Reactance in Human-Computer Interaction
Hardcover
Series: T-Labs Telecommunication Services
Technology & EngineeringGeneral Computers
ISBN13: 9783030303099
Publisher: Springer Nature
Published: Nov 7 2019
Pages: 143
Weight: 0.89
Height: 0.44 Width: 6.14 Depth: 9.21
Language: English
This book provides an in-depth investigation on the psychological phenomenon reactance in the context of Human-Computer Interaction (HCI). The author argues that the complexity and autonomy of modern technology can sometimes be overwhelming and can then be perceived as a threat to freedom by its users, thereby diminishing acceptance. The book investigates if and how this is the case and provides strategies to regain the lost acceptance. Topics include relevance of reactance on HCI, triggers for reactance, consequences of reactance, measurement of reactance, and countermeasures to reactance.
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