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Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
Paperback
Business GeneralGeneral Computers
ISBN13: 9781787566903
Publisher: Emerald Pub Ltd
Published: Sep 5 2022
Pages: 296
Weight: 0.90
Height: 0.80 Width: 5.90 Depth: 8.90
Language: English
Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include:
- economic fundamentals
- customer attitudes
- chatbot adoption
- service quality
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