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Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think

Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think

Paperback

Series: Market Research in Practice

Business GeneralMarketing

ISBN10: 0749443367
ISBN13: 9780749443368
Publisher: Kogan Page
Published: Jul 26 2005
Pages: 272
Weight: 0.85
Height: 0.60 Width: 6.10 Depth: 9.10
Language: English
* Includes both a client and supplier perspective of market research on customer satisfaction and loyalty

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Business General