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3038 Hennepin Ave Minneapolis, MN
612-822-4611
A Project-by-Project Approach to Total Quality Management

A Project-by-Project Approach to Total Quality Management

Hardcover

Business General

ISBN10: 1365049817
ISBN13: 9781365049811
Publisher: Lulu Pr
Published: Sep 29 2021
Pages: 238
Weight: 1.11
Height: 0.69 Width: 6.00 Depth: 9.00
Language: English
The Bootstrap Algorithm (BA) has proved useful as an action research strategy for implementing Total Quality Management (TQM) in public administration, but it requires the action researcher to make use of managerial power. The project-by-project approach to TQM is based on the idea of how to gradually develop the necessary and sufficient power for bootstrapping TQM when the action researcher is a powerless quality consultant. The book is based on a three-year study in a public sector organisation.

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Business General