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Process Measurement in Business Process Management: Theoretical Framework and Analysis of Several Aspects

Process Measurement in Business Process Management: Theoretical Framework and Analysis of Several Aspects

Paperback

Business General

ISBN10: 3866447892
ISBN13: 9783866447899
Publisher: Karlsruher Institut Fur Techn
Published: Sep 3 2014
Pages: 260
Weight: 0.92
Height: 0.55 Width: 6.69 Depth: 9.61
Language: English
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.

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Business General