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Wplyw umiejętności komunikacji interpersonalnej na uslugi biblioteczne
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ISBN10: 6209404189
ISBN13: 9786209404184
Publisher: Wydawnictwo Nasza Wiedza
Published: Dec 25 2025
Pages: 96
Weight: 0.31
Height: 0.23 Width: 6.00 Depth: 9.00
Language: Polish
ISBN13: 9786209404184
Publisher: Wydawnictwo Nasza Wiedza
Published: Dec 25 2025
Pages: 96
Weight: 0.31
Height: 0.23 Width: 6.00 Depth: 9.00
Language: Polish
Dzial informacji bibliotecznej jest sekcją, która niemal zawsze ma bezpośredni kontakt z użytkownikami. Nie można przecenic znaczenia dobrych umiejętności komunikacji interpersonalnej, takich jak sluchanie, mówienie, czytanie i pisanie, dla bibliotekarza dzialu informacji. Zasadniczo dwie najważniejsze umiejętności komunikacyjne to umiejętnośc dobrego mówienia i sluchania. Aby skutecznie slużyc użytkownikom, bibliotekarz referencyjny musi posiadac i maksymalnie wykorzystywac te umiejętności. Niniejsza praca analizuje, w jaki sposób umiejętności te są wykorzystywane przez bibliotekarzy w bibliotece Kenneth Dike Library Uniwersytetu w Ibadan. Posiadanie i wykorzystywanie tych umiejętności przyczyni się do zadowolenia użytkowników biblioteki.
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