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Effetti delle capacità di comunicazione interpersonale sui servizi bibliotecari
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ISBN10: 6209496334
ISBN13: 9786209496332
Publisher: Edizioni Sapienza
Published: Dec 25 2025
Pages: 96
Weight: 0.31
Height: 0.23 Width: 6.00 Depth: 9.00
Language: Italian
ISBN13: 9786209496332
Publisher: Edizioni Sapienza
Published: Dec 25 2025
Pages: 96
Weight: 0.31
Height: 0.23 Width: 6.00 Depth: 9.00
Language: Italian
La sezione di consultazione della biblioteca è quella che ha quasi sempre un contatto diretto con gli utenti. Non si sottolineerà mai abbastanza l'importanza, per il bibliotecario di consultazione, di possedere buone capacità di comunicazione interpersonale, quali l'ascolto, la conversazione, la lettura e la scrittura. Essenzialmente, le capacità di essere un buon oratore e un buon ascoltatore sono le due abilità comunicative più importanti. Per servire efficacemente gli utenti, un bibliotecario di riferimento deve possedere ed esercitare queste abilità al massimo. Questo lavoro esamina come queste abilità vengono utilizzate dai bibliotecari della Kenneth Dike Library dell'Università di Ibadan. Possedere e mettere in pratica queste abilità renderà gli utenti della biblioteca soddisfatti.
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