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Outsourcing India: From Back Office to Boardroom

Outsourcing India: From Back Office to Boardroom

Paperback

Business GeneralEconomics

ISBN13: 9798278980988
Publisher: Independently Published
Published: Dec 16 2025
Pages: 566
Weight: 1.65
Height: 1.15 Width: 6.00 Depth: 9.00
Language: English
How did India become the world's outsourcing powerhouse-and what did it truly take to build it?

This book is a personal, insider's account of the rise of Indian outsourcing, spanning the evolution of BPO, IT services, managed services, digital transformation, automation, cloud, and Generative AI. Beginning in the late 1990s and unfolding across two decades of global change, it captures how India moved from cost-efficient execution to becoming the operational backbone of global enterprises.

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Rath, Debadutta

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Business General