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Managing Open Service Innovation

Managing Open Service Innovation

Hardcover

Series: Open Innovation: Bridging Theory and Practice, Book 6

Business GeneralTechnology & Engineering

ISBN10: 9811234485
ISBN13: 9789811234484
Publisher: World Scientific Publishing Company
Published: May 3 2021
Pages: 252
Weight: 1.11
Height: 0.63 Width: 6.00 Depth: 9.00
Language: English

For the last fifteen years, open innovation has been one of the hottest topics in innovation management research. Digitalisation of the open innovation process has also emerged as a concept of high organisational value. The potential benefits of this concept and how firms organise, or should organise, in order to realize these benefits have been addressed in numerous empirical studies published in scientific journals as well as books. Responding to the need for further conceptual and empirical research on open innovation in services, this book reveals if and how service providers in different service sub-sectors have implemented the concept of open innovation. Based on rich empirical data, the book discusses the benefits and drawbacks, the processes, the characteristics and the management practices of open innovation in private as well as public service organizations.

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