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Managing Quality

Managing Quality

Paperback

Business GeneralManagement

ISBN10: 075061823X
ISBN13: 9780750618236
Publisher: Routledge
Published: Jul 7 1994
Pages: 254
Weight: 0.80
Height: 0.61 Width: 6.12 Depth: 9.16
Language: English
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Also from

Bell, Des

Also in

Business General