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Lean Six Sigma Secrets for the CIO
Hardcover
ISBN13: 9781439803790
Publisher: CRC Press
Published: Sep 25 2009
Pages: 300
Weight: 1.25
Height: 0.80 Width: 6.20 Depth: 9.40
Language: English
Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma's rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations.
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