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Let's Talk about It: Turning Confrontation Into Collaboration at Work
Hardcover
ISBN13: 9781260473384
Publisher: McGraw-Hill Companies
Published: Jan 27 2021
Pages: 240
Weight: 0.97
Height: 1.18 Width: 6.22 Depth: 9.13
Language: English
- Identify and shed the cognitive biases that hinder you from viewing situations from other people's perspectives
- Recognize and address your own emotional triggers
- Use verbal and nonverbal communication to reduce conflict and foster collaboration
- Deal effectively with different personality types
- Navigate the course of a critical conversation from beginning to end
- Build, restore, and maintain healthy relationships
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